Regional Director of Radiology Ascension Wisconsin Milwaukee, WI, United States
Session Description: We will discuss and provide examples of Patient Satisfaction in Imaging Services. Explore behaviors and methods to foster and support a culture around exceptional service. We will explore service barriers, institutional constraints, and patient perceptions. Together we will explore and provide examples of tools that can be used for excellent patient centered care.
Learning Objectives:
Upon completion the participants will discuss, give examples and identify patient satisfaction in Imaging Services.
Upon completion the participants will identify and practice techniques is removing barriers and patient perceptions that build loyalty.
Upon completion the participants will discuss culture and exceptional service within Imaging services
Upon completion the participants will discuss, practice and demonstrate tools that can be used for patient centered care.
